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Delivery
Delivery time to receive all UK orders will be 2 - 5 working days.
Once the order has been dispatched *DPD will contact you with a delivery slot. During these difficult times please allow slightly longer or we may use Royal Mail.
*DPD offer a service where goods can be collected at a designated store or sent to the specified delivery address, they will contact you directly to offer a list of available outlets for collection once the delivery has been dispatched from Panosemporio.uk.
| Delivery Option | Cost | Estimated Delivery Time | Courier |
| UK Mainland Next Day - Over £100 | FREE | Next Working Day | DPD |
| UK Mainland Standard - Under £100 | £5.00 | 3-4 Working Days | Royal Mail |
| UK Mainland Next Day - Under £100 | £7.50 | Next Working Day | DPD |
| Ireland | £25 | Up to 7 working days | DPD |
Returns
You must pay for any return delivery costs, except where the wrong item has been sent to you or the item is defective.
Returns must be in their original condition within 28 days of receipt of order.
We are more than happy for you to try on any swimwear to see how they fit and look, however we do ask that you please try these items on over your own underwear in the interests of both health and hygiene. If you need to return them for any reason we are able to accept them as long as they are unworn and still have the tags on. This policy does not affect your statutory rights relating to faulty or misdescribed goods. We always want you to be happy with your purchases so if in doubt please contact our Customer Service team on 01580 241111 for more information.
Simply complete the returns form sent to you with your order and return the item/s to us at the below address.
Please allow 14 days for returns to be processed.
Simply complete the returns form sent to you with your order and return the item/s to us at the below address.
Please allow 14 days for returns to be processed.
Panos Emporio Returns
Unit 18 Apple Pie Farm
Cranbrook Road
Benenden
Kent TN17 4EU
United Kingdom
Unit 18 Apple Pie Farm
Cranbrook Road
Benenden
Kent TN17 4EU
United Kingdom
International returns
International customers please visit www.panos.com. This is a UK/Ireland only website.
International customers please visit www.panos.com. This is a UK/Ireland only website.
Faulty goods
Goods are classified as faulty if they are received damaged. Please contact us on hello@panosemporio.uk and we will get back to you ASAP.
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We will not accept returns and provide refunds if a fault arises from fair wear and tear, wilful or accidental damage, negligence by you or a third party, abnormal or inappropriate storage or working conditions or maintenance, failure to operate or use the
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Products in accordance with the user instructions, misuse or alteration or repair of the Products by you or a third party that is not authorised by us or the manufacturer.